Products & Authenticity

AUTHENTICITY GUARANTEE & MORE

We authenticate items in-house to the best of our ability. Each item is inspected closely within a 3-business day period. In some cases we will bring items to a third party authenticator.

With intense attention to detail such as logo or pattern placement and scale, seaming, craftsmanship, size, weight, embossments, branding etc. we are confident in what we sell.

Any item sold that can be proven inauthentic needs to be brought to our attention before the 14th business day of whne the item was purchased. When we have already paid out a consignor for the item it becomes very difficult to return due to funds already being distributed.

Some dead giveaways you can apply when shopping in any arena for high-end goods are: 

Seams, they should be single top stitch in most cases, any visible double top stitch in most cases are what you would find on a replica.

Logo font, all high-end designers have a trademarked and original font for their logo, anything slightly different in lettering or spacing is usually a sign of an inauthentic item, but sometimes it can vary and fonts can change depending on manufacturing capabilities of that certain product. 

Dimensionsof any staple piece will be very specific and not vary. If the measurements including strap drops on a handbag is not within .5 inches of the noted dimensions on the designer's website that is a red flag. 

Fabricis a more easily detected aspect. Brands like Louis Vuitton and Goyard use high quality grades of their chosen fabric construct. They will be methodically textured to still keep a structured and smooth to the touch experience. If to the touch the item seems too grainy or bumpy with a flop in silhouette structures it is more than likely not a real product. This however may vary with the age of the item and the wear that could have occured.

Hardwareis a tricky area, as authentic vintage items can be varnished or discolored, but contemporary pieces' hardware should not start to varnish or rust for a long time. Most hardware made by these design houses will be plated in the highest grade of craft, but it is important to do your research as to if the brand plates hardware or uses gold filled. The weight of the hardware is also important to note when deciphering the authenticity of an item, and is an easier aspect to observe. 

CONDITION SCALE

AAA - New, never worn with some tags to all tags still attached or unworn/unopened box

AA - New, never worn without tags may or may not come with box or dust bags if applicable

A - May have been worn but looks virtually unused

B - Slightly used or mint condition, please read description per item for notable wear

C - Still sellable and desirable with minor or noticeable wear such as a spot, scuff, or thread pulls, please read description per item for notable wear

D - Worn goods that are still wearable or useable, may have been repaired previously, such as resoled shoes with top scuffs on leather, please read description per item for notable wear even though we grade each item for sale on our letter scale, please make a point to read the description section of any item you are thinking of purchasing. We disclose all notable wear. 

RETURN POLICY

We do not offer returns. In the rare exception when we do process a return we can only issue store credit. The customer is responsible for return shipping and is liable for damage that could occur under their care. Any item not returned, lost, or damaged upon return delivery will not be issued a store credit refund.

Contact our customer service before the 14th business day of when you purchased to inquire about any tentative return for alleged counterfeit product.

 

WARRANTY POLICY

We do not offer any warranty policy for sold product. All warranty should be purchased by the customer from a third-party provider if the customer deems necessary.

 

Shipping

SHIPPING METHODS

We use Priority Mail USPS and DHL Internaitonal Shipping. Allow up to 3 business days handling and processing time before shipment is on its way. After that it typically takes up to 1-2 business days for domestic shipping to arrive; international customers please allow more time as it will vary depending on your location and country.

HOW MUCH WILL SHIPPING COST?

You will find your shipping cost at checkout. Shipping is priced by weight and location.

DOES NATALIA SHIP INTERNATIONAL?

Yes! We do ship internationally.

 

My Order

HOW CAN I CANCEL MY ORDER?

Once you place an order you will receive confirmation. If the order is confirmed and shipped then you won't be able to cancel nor return, as we have a no-return policy. If the order is not processed yet and you wish to cancel please contact us as soon as possible.

WHAT IF I RECEIVE THE WRONG PRODUCT?

You can contact us at nataliattired@gmail.com. Items sent back to us without first requesting a return will not be accepted.

DO YOU OFFER EXCHANGES FOR FAULTY ITEMS?

We carefully curate and inspect all of our pre-loved inventory. If you feel like something is wrong with your purchased goods, please contact us.

 

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